REFUND POLICY
Refund Policy
At AANEE, we want you to feel confident when you shop with us.
Refunds are provided for eligible orders in accordance with our Returns & Exchanges policy and the terms below.
Eligibility
To qualify for a refund, an item must meet the applicable return conditions.
Generally, eligible items must be:
- Unused and unworn
- In original condition
- Returned with original packaging
- Returned within the applicable return period
Products may not be eligible for return or refund due to hygiene considerations.
Damaged or Incorrect Orders
If you receive a damaged, defective or incorrect item, contact us at contact@aaneeshop.com within 3 DAYS of delivery.
Please include your order number and photographs showing the issue along with unboxing video.
Refund Process
Once your return is received and inspected, we will notify you whether the refund has been approved. Refund will be processed in a form of either a product replacement or a Credit Note. NO CASH REFUND.
Shipping Charges
STATE WHETHER ORIGINAL SHIPPING CHARGES ARE REFUNDABLE] NO REFUND for shipping charges.
Return shipping charges are handled according to our Returns & Exchanges policy.
Questions
For refund-related questions, contact: contact@aaneeshop.com
Please include your order number whenever contacting us about an existing order.